The Power of Listening: How to Master the Art of Listening To Improve Your Communication Skills and Influence Others by Anthony. C. Noah

LISTENING is an art. To be well performed, it requires more than just letting sound waves enter passively into the ear. Good listening is an alive process demanding alert and active participation. As an art then, it requires knowledge and effort. It is in essence a mental skill which is developed primarily through training and practice. If we are to learn to know how to listen well, we must proceed as we would in learning any other art such as music, painting, architecture or acting. We must inquire about all the basic essentials of productive listening; and that done, we must practice faithfully until we have mastered the techniques.