UP YOUR SERVICE! INSIGHTS: True Stories of Winners & Losers in the Quest for Superior Service

📖 Author: Ron Kaufman
🔹 Genre: Business | Customer Service
🏢 Publisher: Ron Kaufman Pte Ltd
📅 Publication Year: 2002

🚀 Ever wondered what truly sets exceptional service apart? Dive into Ron Kaufman's Up Your Service! Insights and discover a treasure trove of real-world stories that illuminate the path to creating winning customer experiences – and the costly pitfalls of getting it wrong.

Through compelling tales of both triumphs and failures, Kaufman unpacks the essential principles of superior service. Learn practical strategies and actionable insights to elevate your organization's customer interactions, build lasting loyalty, and ultimately gain a significant competitive edge. 🏆

Whether you're a business leader, a frontline employee, or simply passionate about the power of great service, this book offers invaluable lessons. Get ready to be inspired, challenged, and equipped to "up your service" and achieve remarkable results. ✨ Your journey to service excellence starts now! 🌱