General Electric's Six Sigma Revolution

Currently exploding onto the American business scene, the Six Sigma methodology fuels improved effectiveness and efficiency in an organization. According to General Electric's Jack Welch, it's the "most important initiative [GE has] ever undertaken." The Six Sigma approach to business operations across the organization provides strategies, tactics, and tools to improve profitability, centering on the relationship between product defects and product yields, reliability, costs, cycle time, and schedule.

Written by the consultant to GE Capital who helped implement Six Sigma at GE, and GE's General Manager of e-Commerce, "The Six Sigma Revolution" is a timely, comprehensive book addressing how to create the need for Six Sigma, diagnosing the four types of resistance to Six Sigma and how to overcome them.

Book by George Eckes

274 pages, Hardcover 

First published November 2, 2001